SUPPORT

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35113

FAQ

Our Most Asked Questions:

How much is shipping?

Standard Shipping is a flat rate of $4.99 for orders under $75 and FREE for orders $75 and over.
When will I receive my order?

Please allow one business day for processing. Once shipped, expect your order to arrive between 3-5 business days depending on your specific location.
How will I know when my order is shipped?

Order shipment email notifications should be expected by the end of the day one business day after your order is placed.

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.
Do you accept returns?

Generally we accepts returns for unopened unused items returned within 30 days of product delivery.

There is a 20% restocking fee for returned products and shipping fees are non-refundable.

Please contact customer service to initiate a return.
What shipping carriers do you use?

Orders are shipped via FedEx, USPS or UPS depending on size and weight of products ordered.
Do you ship internationally?

No. At this time, we ship only to the continental United States.